Community Corner

PSE&G Announces 99% of Customers Now Restored

This storm update from PSE&G states that about 8,000 customers are still without power.

The Following Is a Release By PSE&G:

PSE&G reports that it is making steady progress restoring service to the more than 571,000 customers impacted by Saturday’s storm.  In a notice dated Nov. 4 at 4 a.m., PSE&G announced that about 8,000 customers were still without power.

Here is the full update from PSE&G:

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  • 99 percent of PSE&G customers without power due to the storm have now been restored.

  • 8,000 outages remain, primarily in Essex, Bergen and Passaic counties.
  • Crews continue to work around the clock to restore service.

  • Customers in Mercer, Gloucester, Burlington and Camden counties have been fully restored.
  • PSE&G has 262 crews and troubleshooters, 116 line contractor crews and 240 tree crews working around the clock to restore power.

  • In addition to its own crews, the utility is receiving assistance from mutual aid crews from  Alabama, Florida, George and Mississippi.

  • Downed wires should always be considered “live.” STAY AWAY FROM ALL DOWNED LINES. Do not approach or drive over a downed line and do not touch anything with which it might be in contact. To report a downed wire or other visible equipment damage, call 1-800-436-PSEG (7734). Provide the street as well as the nearest cross street.

  • Check on the well-being of elderly neighbors. See if they are safe and if they need extra blankets or other help. Contact local officials if assistance is needed.

  • Caution: Do not try to use a gas oven or range to heat a room. The appliance will deplete oxygen from the air, causing asphyxiation or deadly carbon monoxide poisoning.

  • Also be cautious when using space heaters. Read and follow the manufacturer’s instructions and heed warning labels. Be sure all members of the household understand how to operate space heaters safely.

  • To report a power outage, call PSE&G’s Customer Service line: 1-800-436-PSEG (7734).

  • Electric crews work to restore power to the largest numbers of customers first, taking into account “priority” customers, such as hospitals, police stations, fire stations, water and sewer facilities, schools, communications facilities (TV, radio, and telephone), and customers on life-sustaining medical equipment. At the same time, the utility restores power to homes and businesses, starting with the circuits serving the largest number of customers.

  • Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at pseg.com. General outage activity throughout our service territory is available online at www.pseg.com/outagecenter and updates are posted on pseg.com during severe weather.


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